Due to the nature of our products being 100% natural we do not keep a large amount of inventory on hand. To ensure your products are fresh for you, they are made to order the same day. You order will typically be ready for shipping within 24 hours

No, we only offer standard shipping. Standard shipping is a flat rate of $9 and is 2-3 business days shipping time frame. If expedited shipping is needed, please reach out to us via email with your order number and delivery expectations. We will review your order info and let you know if it is possible. Please be aware there will be an additional shipping fee.

We have partnered with USPS for standard shipping. For international orders, Fedex or UPS may be used. When receiving free shipping, the most convenient shipping is selected.

Standard shipping is 2-3 business day. Orders are shipped Monday through Friday. Due to Covid-19, there may periodically be shipping delays. A tracking number is provided immediately when shipped.

Yes, international shipping is available. Shipping is automatically calculated at checkout based off the shipping address you have used.

All products are final sale. Due to the nature of our products, no returns or exchanges are available. We offer a sample kit for first time customers. Feel free to email us and we would be happy to provide a kit to you.

If you realize that you entered the incorrect shipping address, please email us immediately to fix this error. Once your order is shipped, we can not make any changes to your shipping address.

All orders are packaged properly to avoid breakage. If your order arrives damaged, a claim must be submitted through USPS.

If you did not receive an email or text immediately after placing your order, send us an email. In the email include your name, address and order details. We would confirm receipt or non receipt of your order within 24 hours.

We are unable to change your order. However, we can cancel your order if cancellation request is received before shipping. Please include name, address and order number when emailing cancellation request. Refunds for cancellation will be processed to the original form of payment and can take 5-7 business days to process.

All orders are shipped through USPS and includes insurance up to $100. If your tracking number states delivered but you have not received it, please file a claim with USPS directly. If any assistance is needed, please reach out to our team via email.

At Diamond Clear Skin, We prioritize the health and safety of your skin by using only high-quality, ethically sourced ingredients in our products. We are committed to transparency in labeling, clearly stating all active components and potential allergens. If you have any concerns about your skin type or potential sensitivities, please consult a dermatologist before using our products. We also encourage you to patch test new products on a small area of your skin before full application." Skin type considerations: we encourage our customers to choose products based on their specific skin type (dry, oily, sensitive, etc.). Vegan and Cruelty-Free: We are committed to cruelty-free practices and do not test our products on animals. Skin Concerns: We offer a diverse range of skincare products specifically designed to address common concerns like acne, uneven skin tone, dryness, and sensitivity. Consult a Professional: If you have any pre-existing skin conditions or concerns, please consult a dermatologist before using our products. Stay updated: Regularly review your policy to reflect any changes in regulations or industry standards regarding skincare ingredients.